FAQ
ask us
anything
Is Refinded non profit?
We are a private company employing independent professional therapists.
Are counseling sessions covered
by CNS?
Unfortunately, we do not accept public insurance (CNS),clients are responisble for the cost of sessions.
Does Refinded offer any subsidised therapy
Some of our psychologists/therapists have an ONE agreement which covers sessions for children, teenagers and young adults between 3 to 26 years old under specific conditions.
For European union institution employees some of our services and therapists are covered by private insurance of those clients, please check with your private insurance company to see conditions.
How much does a private session cost?
Price varies depending on service provided.
How many sessions do i need?
For Neuropsychology assessment it can be between 3 to 5 sessions depending on the rhythm of the person;
Individual and Couples Therapy does not have a specific number of sessions, normally it can vary between 10 to 25 sessions.
Will i receive an initial report and personal assessment?
For Neuropsychology there will be a detailed report by the end of the assessment
For Individual Therapy it will depend on the need of every individual and their necessity.
Can I switch therapists within your group?
Yes, based on availability and expertise. When a client feels the need to change a therapist within the group, a new assessment will be done with the administrator in order to evaluate the previous process and the needs of the client.
Can i cancel my session anytime?
Session can be canceled 24h in advance otherwise the full amount will be charged.
*we can make exceptions only if there are urgent or unavoidable situations”
